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Quick Start Guide to doubleTwist Sync [Win 7/8] & AirSync syncing (In-App Purchase)

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Quick Start Guide to doubleTwist Sync & AirSync syncing (In-App Purchase)

doubleTwist Sync supports wireless syncing over WiFi using AirSync.

This is the QuickStart guide for purchasing doubleTwist Pro (which includes AirSync) from within the doubleTwist Player app. Click here if you purchased AirSync from the Play Store as a downloaded app.

Since AirSync uses WiFi, please make sure that your Android device is connected to the same network as your PC. Your PC can be using either a wired Ethernet connection or a WiFi connection but it needs to be on the same network segment so it can communicate with your Android device.

Also, for best results, please make sure that your Android device has a very stable connection with a signal strength of "Excellent" or "Very Good" and a link speed of 30Mbps or faster. Otherwise, the sync connection can be lost or sync speeds can be very slow.


  1. Install doubleTwist Player from the Play Store.
  2. Purchasing doubleTwist Pro on device with no music.
  3. Purchasing doubleTwist Pro on device with music.
  4. Install doubleTwist Sync on your PC.
  5. Making doubleTwist Sync icon always appear in notification area.
  6. Pairing Android device to PC.
  7. Item selection and syncing using doubleTwist Sync.
  8. Verifying synced items on device.


  1. Download and install doubleTwist Player for your Android device. The Android screenshots will vary from device to device.

    1. Search for “doubleTwist” in the Google Play Store. Select "doubleTwist Music Player" from the results and tap on "INSTALL" to begin the installation process.
    2. A list of requested permissions will appear. Tap on "ACCEPT" to download and install doubleTwist Player for Android. After installation, tap on "OPEN" to launch doubleTwist Player.
  2. Purchasing doubleTwist Pro on device with no music.

    1. Upon first launch, the behavior will vary slightly depending on if your device has music or not. If your device has no music, the doubleTwist Store will be presented after the initial startup screens. Unselect the "Send a download link..." checkbox if you do not want an email sent to your account with download links to the desktop applications.
    2. Once you tap on "Start using doubleTwist!", The doubleTwist Store will appear.
    3. From the doubleTwist Store, you can purchase doubleTwist Pro (or a doubleTwist Pro Upgrade if you've previously purchased any other upgrades) or you can subscribe to Magic Radio, which will include full doubleTwist Pro access during the subscription. More information about Magic Radio is available at this link.
    4. After tapping on "doubleTwist Pro", a screen with more information on the doubleTwist Pro features will appear. Tap on "Buy Now" and a confirmation screen will appear. Tap on "BUY" to proceed. After the payment is processed, there will be a short delay as the doubleTwist Player app authenticates the purchase.
    5. Once the purchase is authenticated, the AirSync setup screen will appear. A random 5-digit passcode will be shown. A device name that is derived from your account and device name will also be shown. Please skip the next section and proceed to installing doubleTwist Sync on your PC.
  3. Purchasing doubleTwist Pro on device with music.

    1. On a device with music, you will also get the same startup screens. Unselect the "Send a download link..." checkbox if you do not want an email sent to your account with download links to the desktop applications.
    2. But instead of the doubleTwist Store, you will be taken to the Albums section when you tap on "Start using doubleTwist!". To access the the doubleTwist Store, tap on the doubleTwist icon on the upper right to slide out the menu. Then tap on "Add Features".
    3. You will be taken to the doubleTwist Store.
    4. From the doubleTwist Store, you can purchase doubleTwist Pro (or a doubleTwist Pro Upgrade if you've previously purchased any other upgrades) or you can subscribe to Magic Radio, which will include full doubleTwist Pro access during the subscription. More information about Magic Radio is available at this link.
    5. After tapping on "doubleTwist Pro", a screen with more information on the doubleTwist Pro features will appear. Tap on "Buy Now" and a confirmation screen will appear. Tap on "BUY" to proceed. After the payment is processed, there will be a short delay as the doubleTwist Player app authenticates the purchase.
    6. Once the purchase is authenticated, the AirSync setup screen will appear. A random 5-digit passcode will be shown. A device name that is derived from your account and device name will also be shown.
  4. Next, on your PC, please download the doubleTwist Sync installer.

    1. After downloading, run the installer. You may get a UAC warning screen. Click “Yes” to continue.
    2. The initial install screen will appear. Read the linked agreements and then click on the checkbox to signify your agreement. Then click on "Next” to continue.
    3. Next you will see an OpenCandy installer screen with a suggested application. The method to opt-out of installing the suggested application will vary so please carefully review the available options before clicking “Install” to continue. More information is available here.
    4. The installer will now download and install several components. This can take a very long time if your internet connection is very slow.
    5. Depending on what OpenCandy offers were offered and accepted, you may also see additional installation screens. Please review the dialogs carefully and choose the appropriate options for your system.
    6. After all components are downloaded and installed, the "ready to twist!" screen will appear. The two available options are to run doubleTwist Sync after installation and if doubleTwist Sync should automatically run when Windows is started. Click on “Finish” to exit the doubleTwist installer.
    7. Note: If you've enabled the "Always run on startup (recommended)" option but want to change this behavior after the installer exists, please see this 3rd party help page on how to change startup program behavior in Windows 7 & Windows 8 using msconfig.
  5. After the installer exits and doubleTwist Sync is first launched, the welcome screen will appear. Click on the "Ok, got it!" button at the bottom to dismiss this screen.

    1. By default, doubleTwist Sync will appear in the hidden notification area (system tray) of your PC.
    2. To alway see the doubleTwist icon, please click on "Customize..." in the hidden notification area (system tray).
    3. The "Notification Area Icon" control panel will appear. Change doubleTwist to "Show icon and notifications".
    4. The doubleTwist icon will now always show in the notification area (system tray).
  6. Now we're ready to pair your Android device to your PC.

    1. Go back into doubleTwist Player for Android. Tap on “Setup” to bring up the pairing screen. A random 5-digit passcode will be shown onscreen. Your device name will also be displayed under “Step 2:”.
    2. You can click on the notification to bring up the AirSync passcode entry screen. Or you can left-click on the doubleTwist icon to bring up a list of all available AirSync devices. Click on "Configure" to start the pairing process.
    3. *** If your PC does not see your device, please go through the steps in the AirSync troubleshooting guide. ***

    4. The AirSync pairing screen will appear. Type in the passcode from step 5a and the pairing process will begin. (The AirSync passcode is a randomly generated number and will differ from the screenshot below. You can view or reset this passcode by following step 5 of the AirSync troubleshooting guide).
    5. There will be a brief delay as information about your Android device is transferred. Then a Device Window will be shown. Detailed information on each of the options can be found in the full doubleTwist Sync Guide.
  7. doubleTwist Sync automatically scans your iTunes library, Windows Media Player library, and your Music folder for available media and playlists.

    1. In this example, iTunes has two albums and two playlists while Windows Media Player has a single album and playlist.
    2. Click on the "Music" tab. If your music library contains any DRM protected songs, you will see the warning dialog below.

      Prior to 2009, songs that were purchased from the iTunes Store were protected by Digital Rights Management (DRM), which limits playback to "authorized" devices. The iTunes Store has since converted to a DRM-free model and you can upgrade previously purchased songs to be non-DRM using a subscription to iTunes Match ($24.99/year). Please be sure to re-download all tracks to replace the protected versions with DRM-free versions.
    3. If you have a large iTunes library or a slow machine, doubleTwist Sync may take a few minutes to parse and import all of the information. Please be patient.
    4. You will then see the Music sync selection screen. You can choose what to sync to your device using playlists, artists, albums, or genres. More information about syncing can be found in the full doubleTwist Sync Guide. In this example, we are using playlists. All three playlists from iTunes and WMP have been selected.
    5. Click on "Sync now" and the sync will begin.
    6. Once the sync is complete, a results summary screen will appear.
    7. Click in the summary section to get additional details on the files just synced.
  8. While AirSyncing, the library database is locked so you will not be able to use the doubleTwist Player app to play local files.

    1. Once the sync is completed, the database will be unlocked. All three albums and playlists from iTunes and WMP are now available on your Android device.
    2. If you have any questions about a specific feature of doubleTwist Sync, please see the full guide available here.

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